ICT, automation, and cybersecurity for Brisbane non-profits. Affordable, mission-aligned IT to maximise your impact and protect the people you serve.

The IT challenges non-profits face

Queensland non-profits operate under unique pressures. Limited budgets, dependence on grant funding with shifting compliance requirements, donor expectations of accountability, and increasingly sensitive client data — particularly for organisations supporting vulnerable communities, health services, or youth programs.

The threat environment isn’t gentler because you’re a charity. The ASD Annual Cyber Threat Report shows cybercrime against Australian organisations continues to climb each year, and not-for-profits are explicitly named as a target sector. The OAIC Notifiable Data Breaches Report shows that the obligations to report serious breaches apply to NFPs the same way they apply to commercial organisations.

Compliance requirements have shifted

Government grant funding increasingly requires Essential Eight compliance. The ACNC governance standards include obligations around financial management and conflict of interest that have IT consequences. The Privacy Act amendments raised penalties substantially, and notification obligations now reach $50 million or 30% of adjusted turnover for serious or repeated breaches.

Donor and client data must be protected

Whether it’s vulnerable community members, health information, or youth services, breaches of NFP data tend to affect people who are already in difficult circumstances. The reputational and ethical cost of a breach goes well beyond the regulatory cost.

Most NFPs run on accumulated IT

Different software, various devices, mixed cloud and on-prem systems built up over years. Modernising without ripping everything out at once requires patience, budget awareness, and respect for your existing investments.

Volunteer and casual staff turnover

Frequent staff turnover and volunteer rotation make access management harder than in commercial organisations. Provisioning, deprovisioning, and access-review processes have to be built for the reality of who’s actually working in your systems month to month.

Grant funding intensifies the cost-benefit conversation

Every dollar spent on IT is a dollar not spent on the mission. Decisions need clear cost-benefit cases, and we provide those — including risk-adjusted cost analysis covering ransomware exposure, premium reductions for documented security, and competitive advantage in grant submissions.

Compliance frameworks we work to

  • ASD Essential Eight — implemented to Maturity Level 1 or 2 depending on funding requirements
  • Privacy Act 1988 and the Notifiable Data Breaches scheme — incident response, audit logging, breach reporting
  • ACNC governance standards — financial controls, donor data protection, records management
  • SMB1001 Gold — our certification, applied to your security architecture
  • CIS Benchmarks for Microsoft 365 and endpoint baseline configuration

Why Brisbane non-profits choose us

Mission-first thinking

Every dollar spent on IT is a dollar not spent on your mission. We design solutions that maximise impact and minimise cost, with honest advice about what you actually need.

Grant-compliance ready

Government grants increasingly require Essential Eight maturity and documented security controls. We build the documentation and evidence trail funders expect.

SMB1001 Gold certified

Independently certified security practices. The same security architecture standards we apply to government, applied to your NFP.

Brisbane based

Local team across Brisbane and Moreton Bay. We understand Queensland's NFP funding landscape and the operational realities of running a small-team organisation.

Services we provide

We deliver our full ICT service portfolio to non-profits — strategy, cybersecurity, cloud, custom development, automation and AI, data and BI, managed IT — adapted to NFP budget realities and the compliance landscape your funders expect.

Frequently asked questions

Costs depend on your organisation’s size, existing infrastructure, and specific needs. For Queensland NFPs with 10-50 staff, monthly costs typically range from $3,000-$8,000 including all monitoring, support, security, and backup services. We provide transparent, fixed-fee pricing so you can budget with confidence. Contact us for a customised quote.

If you receive Queensland or federal government funding, increasingly yes. Many grant programs now require Essential Eight Maturity Level 1 or 2 compliance as a funding condition. Even where it’s not explicitly required, Essential Eight represents baseline security practices that protect your organisation from the vast majority of cyber threats.

We implement comprehensive security monitoring and incident response procedures. If a security incident occurs, we contain the threat, assess the scope, restore your systems from clean backups, and work with you on any required breach notifications. The Notifiable Data Breaches scheme applies to NFPs the same way it applies to commercial organisations. Our SMB1001 Gold certification means we have tested, documented incident response procedures.

Most Queensland NFPs have accumulated IT systems over years — different software, various devices, maybe some cloud services and some on-premises systems. We specialise in working with existing infrastructure, gradually modernising and securing it in ways that respect your budget and minimise disruption.

Critical issues affecting multiple users or core systems receive 4-hour response times. Standard support requests get same-business-day response. We also provide after-hours emergency support for critical incidents. Being Brisbane-based means we can often provide on-site support within hours when needed.

Yes. We design IT controls with ACNC governance standards in mind: financial controls, conflict of interest documentation, donor data protection, and the records you need for the Annual Information Statement. We can’t provide accounting or legal advice, but we ensure the IT infrastructure supports your obligations.

Yes — in specific places. Grant application drafting grounded in your past submissions, donor communication automation, volunteer onboarding workflows, and program reporting summaries. We design for human review and align to your privacy obligations.

Microsoft offers significant discounts to eligible non-profits through their nonprofit programme. We help you assess eligibility, apply for the discount tier, and configure the tenant to take advantage of the included security and management features.

Free initial consult

ICT Services for Non-Profits in Brisbane? Let's talk.

Get a free 30-minute consult tailored to your industry's compliance and operational needs.